Frequently Asked Questions
Configuration for Windows 95. 98®
to Domain Names & Virtual Hosts.
Email Setup and
Web Page Publishing
Dial-up Networking Configuration
for Windows 95, 98®
- Before you begin you will need
the information on the InterWorld Customer Account sheet your
were given by InterWorld.
- Installing Dial-up Networking:
You must have the Windows 95, 98 installation disks; Find your
way to control panels, and double click [Add/Remove Programs].
Choose the [Windows Setup] Tab near the top, then you will see
a list box with several check boxes next to various components
of your windows system. Double click "Communications"
and then make sure the "Dial-up Networking" option
is chosen, then click "OK". Click "OK" again
at the windows setup dialog box, and you will be prompted to
insert your Windows 95, 98 CD or disks.
- Once Dial-up Networking is
Open your Dial-up Networking folder; either through the Start
menu/ Programs/ Accessories/ Dial-up Networking, or double click
the [my computer] icon on your desktop, and open Dial-up Networking.
Next double click [make new connection]. The new connection dialog
box will ask for a name for the connection, use InterWorld. Select
your modem from the drop down menu, there should only be one
choice. Next, click [configure]. Choose the [general] tab at
the top of the resulting dialog box. Verify that the Com port
listed is the same as you installed your modem to. Maximum speed
should be the highest possible. Next choose the [connection]
tab at the top. Make sure of the following settings: 8 Data bits,
No Parity, 1 stop bit. In the call preferences section, check
[wait for dial tone before dialing]. Click [Advanced] in lower
right, and check [use error control], uncheck [required to connect],
and check [compress data], uncheck [use cellular protocol]. Check
[use flow control; specify hardware], modulation type should
be "standard". No extra settings. No log file. Click
[ok] to take you back to Modem Internal Properties. Click [ok]
to take you back to Make New Connection dialog. Click [Next].
Put in the dial-up modem number on your Customer Account sheet.
Click [Next]. Click [Finish]. Now you should have an icon name
"InterWorld" in the Dial-up Connection folder. *Right*
click this icon once, and choose [properties]. Click [server
type] near bottom. Server type should be "PPP, windows 95,
windows NT, Internet". Check [log on to network]. Check
[enable software compression]. Uncheck [require encrypted password].
In the Allow Network Protocols section, uncheck NetBEUI, uncheck
IPX/SPX Compatible, check TCP/IP. Click TCP/IP settings. Select
[server assigned IP address], select [specify name server addresses].
Input the following for the primary and secondary server addresses.
22.214.171.124 and 126.96.36.199. Nothing should be listed for
WINS, we don't use them. Uncheck [use IP header compression].
Check [use default gateway on remote network]. Click [ok] to
go back to Server Types. Click [ok] to go back to InterWorld
Properties. Click [ok] to finish. You are now ready to connect
to InterWorld. Simply double click the InterWorld icon. In the
connect dialog box, input your "Network Access Login"
and "Network Access Password" then click connect, and
the Dial-up networking will connect you. (You should hear all
the modem squealing and noise)
Frame-Relay vs. ISDN
- If your intent is to connect
multiple PC's to the internet, or host a web server at you office
location, you will be looking at both Frame-Relay and ISDN connectivity
options. Both options require telephone company involvement.
Basically, the difference is: ISDN is a dial-up connection, charged
per minute by the phone company. A disadvantage of ISDN is the
fact that it is not economical to maintain a permanent connection.
Frame-Relay on the other hand, is a permanent connection, billed
by bandwidth, not time. This is the solution for most applications,
and office LAN connections. InterWorld suggests Frame-Relay in
Introduction to Domain
Names & Virtual Hosts.
- Domain Names: Each server on the Internet has an address,
an IP address which is a number 12 digits long which is unique
to any given web server. Since a 12 digit number is not easy
for humans to remember, IP addresses are given English names;
this is known as a Domain Name, supposedly corresponding to one
domain or computer on the Internet. The central registry of Domain
Names is the InterNIC. When you type in a URL (Universal Resource
Locator) in your browsers address field, your browser asks your
InterWorld's Domain Name server where to go get the page. If
your InterWorld's server "knows" the name and corresponding
address, then it sends the request there, if not the Domain Name
server must go ask the InterNIC's central registry where to find
the address. Next, the InterWorld's server can forward the request
to the correct computer on the Internet, which holds the page
Virtual Host: A "host" is a server, or computer
connected to the Internet which holds and gives out web pages.
Each host has a unique IP address as described above. Since it
is not possible, nor economical for every web page to require
it's own computer, Virtual Hosting was developed as the solution
to this. One host/server computer is made to answer to many IP
addresses, and each address then is linked to one directory on
that computer. This directory is then known as the "Virtual
Host". To the world, the web page housed in this Virtual
Host appears completely independent, this also allows selective
access to the directory so that only your files and data are
housed in your particular directory and only your authorized
personnel can navigate through your space. Unique vs. Shared
Domain Names: If you choose not to register a Domain Name with
the InterNIC and with InterWorld, you can have a Virtual Host,
only people will have to type in an address like: home.interworld.net/~yournamehere.
Also shared domain name accounts have less features such as Hit
Statistics, and CGI capabilities. Unique Domain Name web sites
can follow the form: www.yourname.com. Also they feature all
the latest in web server capabilities.
Email Setup and Configuration
- For all Email Clients, know
the difference between the POP Account and Email Address, they
look similar. Your POP Account looks like this: email@example.com.
Or if you have your own domain name: firstname.lastname@example.org.
Notice the highlighted word "mail", this is absent
from your Email address: email@example.com or firstname.lastname@example.org,
which you give out to people, or list as your return address
on your outgoing email messages.
Eudora: Assuming you have already downloaded and installed
either Eudora Pro or Light versions, you will open the application
and go to the [Tools] menu. Choose [Options]. Under the Categories
section, choose [Getting Started]. In the POP Account field enter
your POP Account information (as described above). Enter your
name in the Real Name field. Also make sure the Connection Method
is Winsock, and nothing else should be checked. Now take a look
at the Personal Info Category. Your POP account information will
be there. Now you can fill in the Real Name and Return Address
fields. These don't affect how your email is sent, only what
is filled in on the corresponding fields of your email message
that the recipient reads. Leave Dial-up User Name blank. Next
go to the Hosts Category. Your will see your POP account information
here as well. This Category is set, leave all other fields blank.
Next go to the Checking Mail Category. This Category should be
correctly set by default, but make sure the Authentication Style
at the bottom is set to "Passwords". Eudora is now
set to send and receive email with your InterWorld account. Once
you feel comfortable sending and receiving email, take some time
to experiment with all the other user options in the rest of
the categories, taking care to change one thing at a time, and
remembering which one you changed.
Microsoft Internet Mail and News: This Email Client is
available with the Full Install version of Internet Explorer,
or separately from Microsoft's download area. Once you have installed
the software, the first time you open it, it will take you through
a setup wizard. Use the following key pieces of information as
the wizard asks you for them:
- Outgoing Mail (SMTP): mail.interworld.net
- Incoming Mail (POP): mail.interworld.net
- Account Name: the first part of your email address. ex: email@example.com
- Your Email password as listed on your InterWorld Customer Information
Sheet. Note: this may be different from your Dial-up password.
- Connection Method: If you use the Windows 95, 98 dial-up utility,
choose your InterWorld dial-up connection, otherwise just choose
"Manually". If you're not sure about how your office
Local Area network is connected, just ask your system administrator.
- If you have already installed
Internet Mail and News, you can access all these configurations
by choosing [Options] under the [Mail] menu. Click the [Server]
tab to view all your settings.
Virtual Host vs. Co-Location
- As discussed above, a Virtual
Host is simply a directory on a server, which appears to the
outside world to be its own independent server. A Virtual Host
is a low cost, secure, turnkey solution for publishing Web pages
on the Internet. In the interest of all the clients who share
a machine (in which they have their own directories), all CGI
and executable programs must be housed in a common cgi-bin. This
directory can be given specific capabilities to allow functionality
while preventing malicious access. More interactive, and programmatically
complex websites will require more access permissions and system
level disk access (i.e.: custom shopping carts, complex database
interactions) as well as the increased performance that a Co-located
machine can provide. InterWorld mandates a Co-located server
for all websites transferring over 40 gigabytes per month. InterWorld
can either lease a server, or simple connect your computer (located
with us) to the Internet. This provides maximum flexibility and
autonomy to you. This solution is ideal for Store Front websites,
large corporate websites and software developers who need a connected
computer to test applications from. Currently, Co-located servers
are required to run Active Server Pages®, Active X Extensions®
and custom applications.
Web Page Publishing
(How to get your Site on the 'Net, once you've designed it)
- So you've designed your page,
or had it designed professionally. Now you would like to upload
it to the server or make changes to existing pages. All interaction
with the space on your virtual host will happen through FTP (File
Transfer Protocol). First you will need an FTP Client (just as
you need an email client to read email), there are several shareware
FTP Clients on the Internet, check InterWorld's Download Area
for PC's or Mac's. Once you have this piece of software you are
ready to open a connection with your Virtual Host. You will tell
the FTP Client the address to log into, this is the same as your
web page URL. You will not see the page as usual through this
FTP software, because the software tells the server that it's
wants to view files directly, instead of browsing Web pages.
In general, all FTP Clients will present you with two windows:
one for your local system, one for the remote system (Virtual
Host/server). You will be able to transfer files from one window
to another, meaning one computer to another. Caution: Most FTP Clients will not explicitly
tell you when you are about to overwrite a file, so make sure
the file you overwrite is the old version.
and Request Forms
T-1, Frame Relay, Dedicated Dial-Up Subscription Form
and Conditions for Dial-Up
Local Dial-Up Access
Area Code (213)
Santa Monica 362-0582
Redondo Beach 421-0582
Santa Monica 564-0582
Area Code (323)
Los Angeles 372-0582
Los Angeles 410-0582
Long Beach 268-0582
Pico Rivera 268-0582
Area Code (619)
Area Code (626)
Area Code (661)
Santa Ana 439-0582
Huntington Beach 475-0582
Paso Robles 221-0582
Santa Ynez 697-0582
North Hollywood 301-0582
Canoga Park 337-0582
La Crescenta 369-0582
Van Nuys 474-0582
La Canada 864-0582
Big Bear Lake
Saddle Back 203-0582
Newport Beach 209-0582
Irvine (33.6k) 266-0582
Rancho Viejo 625-0582
Please be sure to check with
your local Telephone Operator to be sure that you are dialing
a local number.
InterWorld Communications will
not be held accountable for any long distance fees.