Frequently Asked Questions

Dial-Up Networking Configuration for Windows 95. 98®
Frame-Relay vs. ISDN
Introduction to Domain Names & Virtual Hosts.
Email Setup and Configuration
Virtual Host vs. Co-Location
Web Page Publishing

Dial-up Networking Configuration for Windows 95, 98®

Before you begin you will need the information on the InterWorld Customer Account sheet your were given by InterWorld.
Installing Dial-up Networking:
You must have the Windows 95, 98 installation disks; Find your way to control panels, and double click [Add/Remove Programs]. Choose the [Windows Setup] Tab near the top, then you will see a list box with several check boxes next to various components of your windows system. Double click "Communications" and then make sure the "Dial-up Networking" option is chosen, then click "OK". Click "OK" again at the windows setup dialog box, and you will be prompted to insert your Windows 95, 98 CD or disks.
Once Dial-up Networking is installed:
Open your Dial-up Networking folder; either through the Start menu/ Programs/ Accessories/ Dial-up Networking, or double click the [my computer] icon on your desktop, and open Dial-up Networking. Next double click [make new connection]. The new connection dialog box will ask for a name for the connection, use InterWorld. Select your modem from the drop down menu, there should only be one choice. Next, click [configure]. Choose the [general] tab at the top of the resulting dialog box. Verify that the Com port listed is the same as you installed your modem to. Maximum speed should be the highest possible. Next choose the [connection] tab at the top. Make sure of the following settings: 8 Data bits, No Parity, 1 stop bit. In the call preferences section, check [wait for dial tone before dialing]. Click [Advanced] in lower right, and check [use error control], uncheck [required to connect], and check [compress data], uncheck [use cellular protocol]. Check [use flow control; specify hardware], modulation type should be "standard". No extra settings. No log file. Click [ok] to take you back to Modem Internal Properties. Click [ok] to take you back to Make New Connection dialog. Click [Next]. Put in the dial-up modem number on your Customer Account sheet. Click [Next]. Click [Finish]. Now you should have an icon name "InterWorld" in the Dial-up Connection folder. *Right* click this icon once, and choose [properties]. Click [server type] near bottom. Server type should be "PPP, windows 95, windows NT, Internet". Check [log on to network]. Check [enable software compression]. Uncheck [require encrypted password]. In the Allow Network Protocols section, uncheck NetBEUI, uncheck IPX/SPX Compatible, check TCP/IP. Click TCP/IP settings. Select [server assigned IP address], select [specify name server addresses]. Input the following for the primary and secondary server addresses. and Nothing should be listed for WINS, we don't use them. Uncheck [use IP header compression]. Check [use default gateway on remote network]. Click [ok] to go back to Server Types. Click [ok] to go back to InterWorld Properties. Click [ok] to finish. You are now ready to connect to InterWorld. Simply double click the InterWorld icon. In the connect dialog box, input your "Network Access Login" and "Network Access Password" then click connect, and the Dial-up networking will connect you. (You should hear all the modem squealing and noise)

Frame-Relay vs. ISDN

If your intent is to connect multiple PC's to the internet, or host a web server at you office location, you will be looking at both Frame-Relay and ISDN connectivity options. Both options require telephone company involvement. Basically, the difference is: ISDN is a dial-up connection, charged per minute by the phone company. A disadvantage of ISDN is the fact that it is not economical to maintain a permanent connection. Frame-Relay on the other hand, is a permanent connection, billed by bandwidth, not time. This is the solution for most applications, and office LAN connections. InterWorld suggests Frame-Relay in most instances.

Introduction to Domain Names & Virtual Hosts.

Domain Names: Each server on the Internet has an address, an IP address which is a number 12 digits long which is unique to any given web server. Since a 12 digit number is not easy for humans to remember, IP addresses are given English names; this is known as a Domain Name, supposedly corresponding to one domain or computer on the Internet. The central registry of Domain Names is the InterNIC. When you type in a URL (Universal Resource Locator) in your browsers address field, your browser asks your InterWorld's Domain Name server where to go get the page. If your InterWorld's server "knows" the name and corresponding address, then it sends the request there, if not the Domain Name server must go ask the InterNIC's central registry where to find the address. Next, the InterWorld's server can forward the request to the correct computer on the Internet, which holds the page your requested.
Virtual Host: A "host" is a server, or computer connected to the Internet which holds and gives out web pages. Each host has a unique IP address as described above. Since it is not possible, nor economical for every web page to require it's own computer, Virtual Hosting was developed as the solution to this. One host/server computer is made to answer to many IP addresses, and each address then is linked to one directory on that computer. This directory is then known as the "Virtual Host". To the world, the web page housed in this Virtual Host appears completely independent, this also allows selective access to the directory so that only your files and data are housed in your particular directory and only your authorized personnel can navigate through your space. Unique vs. Shared Domain Names: If you choose not to register a Domain Name with the InterNIC and with InterWorld, you can have a Virtual Host, only people will have to type in an address like: Also shared domain name accounts have less features such as Hit Statistics, and CGI capabilities. Unique Domain Name web sites can follow the form: Also they feature all the latest in web server capabilities.

Email Setup and Configuration

For all Email Clients, know the difference between the POP Account and Email Address, they look similar. Your POP Account looks like this: Or if you have your own domain name: Notice the highlighted word "mail", this is absent from your Email address: or, which you give out to people, or list as your return address on your outgoing email messages.
Eudora: Assuming you have already downloaded and installed either Eudora Pro or Light versions, you will open the application and go to the [Tools] menu. Choose [Options]. Under the Categories section, choose [Getting Started]. In the POP Account field enter your POP Account information (as described above). Enter your name in the Real Name field. Also make sure the Connection Method is Winsock, and nothing else should be checked. Now take a look at the Personal Info Category. Your POP account information will be there. Now you can fill in the Real Name and Return Address fields. These don't affect how your email is sent, only what is filled in on the corresponding fields of your email message that the recipient reads. Leave Dial-up User Name blank. Next go to the Hosts Category. Your will see your POP account information here as well. This Category is set, leave all other fields blank. Next go to the Checking Mail Category. This Category should be correctly set by default, but make sure the Authentication Style at the bottom is set to "Passwords". Eudora is now set to send and receive email with your InterWorld account. Once you feel comfortable sending and receiving email, take some time to experiment with all the other user options in the rest of the categories, taking care to change one thing at a time, and remembering which one you changed.
Microsoft Internet Mail and News: This Email Client is available with the Full Install version of Internet Explorer, or separately from Microsoft's download area. Once you have installed the software, the first time you open it, it will take you through a setup wizard. Use the following key pieces of information as the wizard asks you for them:

- Outgoing Mail (SMTP):

- Incoming Mail (POP):

- Account Name: the first part of your email address. ex:

- Your Email password as listed on your InterWorld Customer Information Sheet. Note: this may be different from your Dial-up password.

- Connection Method: If you use the Windows 95, 98 dial-up utility, choose your InterWorld dial-up connection, otherwise just choose "Manually". If you're not sure about how your office Local Area network is connected, just ask your system administrator.

If you have already installed Internet Mail and News, you can access all these configurations by choosing [Options] under the [Mail] menu. Click the [Server] tab to view all your settings.

Virtual Host vs. Co-Location

As discussed above, a Virtual Host is simply a directory on a server, which appears to the outside world to be its own independent server. A Virtual Host is a low cost, secure, turnkey solution for publishing Web pages on the Internet. In the interest of all the clients who share a machine (in which they have their own directories), all CGI and executable programs must be housed in a common cgi-bin. This directory can be given specific capabilities to allow functionality while preventing malicious access. More interactive, and programmatically complex websites will require more access permissions and system level disk access (i.e.: custom shopping carts, complex database interactions) as well as the increased performance that a Co-located machine can provide. InterWorld mandates a Co-located server for all websites transferring over 40 gigabytes per month. InterWorld can either lease a server, or simple connect your computer (located with us) to the Internet. This provides maximum flexibility and autonomy to you. This solution is ideal for Store Front websites, large corporate websites and software developers who need a connected computer to test applications from. Currently, Co-located servers are required to run Active Server Pages®, Active X Extensions® and custom applications.

Web Page Publishing
(How to get your Site on the 'Net, once you've designed it)

So you've designed your page, or had it designed professionally. Now you would like to upload it to the server or make changes to existing pages. All interaction with the space on your virtual host will happen through FTP (File Transfer Protocol). First you will need an FTP Client (just as you need an email client to read email), there are several shareware FTP Clients on the Internet, check InterWorld's Download Area for PC's or Mac's. Once you have this piece of software you are ready to open a connection with your Virtual Host. You will tell the FTP Client the address to log into, this is the same as your web page URL. You will not see the page as usual through this FTP software, because the software tells the server that it's wants to view files directly, instead of browsing Web pages. In general, all FTP Clients will present you with two windows: one for your local system, one for the remote system (Virtual Host/server). You will be able to transfer files from one window to another, meaning one computer to another. Caution: Most FTP Clients will not explicitly tell you when you are about to overwrite a file, so make sure the file you overwrite is the old version.



Information Service and Request Forms

Dedicated Lines
DSL, T-1, Frame Relay, Dedicated Dial-Up Subscription Form
Terms and Conditions
Acceptable Use Policy
Credit Card Authorization
Domain Name Registration

Dial-Up Subscription Form
Terms and Conditions for Dial-Up

Local Dial-Up Access Numbers

Area Code (213)

Los Angeles 286-0582

Los Angeles 799-0582

Los Angeles 816-0582

Area Code (310)
Torrance 361-0582
Santa Monica 362-0582

Redondo Beach 421-0582

Santa Monica 564-0582

Torrance 634-0582

Mar Vista 862-0582

Malibu 919-0582

West LA 943-0582

Gardena 999-0582

Area Code (323)
Los Angeles 372-0582
Los Angeles 410-0582

Los Angeles 417-0582

Los Angeles 443-0582

Los Angeles 576-0582

Los Angeles 657-0582

Los Angeles 679-0582

Montebello 693-0582

Los Angeles 784-0582

Los Angeles 792-0582

Los Angeles 843-0582

Los Angeles 927-0582


Area Code (562)
Long Beach 268-0582

Downey 261-0582

Pico Rivera 268-0582

Lakewood 316-0582

Norwalk  667-0582

Long Beach  683-0582


Area Code (619)

San Diego 331-0582

Jacumba 353-0582

 Pine Valley 367-0582

 Chula Vista 489-0582

 La Mesa 639-0582

 El Cajon 768-0582


Area Code (626)

Alhambra 414-0582     

Arcadia 473-0582    

El Monte 602-0582    

San Gabriel C 603-0582    

Sierra Madre 604-0582    

Monrovia 605-0582    

La Puente 606-0582   

Baldwin Park 608-0582    

Glendora 609-0582   

Pasadena 628-0582


Area Code (661)


Bakersfield 215-0582   

Santa Clarita 244-0582   

Palmdale Leon 280-0582  

Cuyama 420-0582  

Lebec 461582   

Lancaster 466-0582   

Mojave 749-0582   

Rosamond 752-0582    

Wasco 759-0582   

Buttonwillo 760-0582   

Mckittrick 761-0582   

Taft 770-0582   

Tehachapi 825-0582   

Bakersfield Mai 843-0582   

Earlimart 851-0582   

Bakersfield S 885-0582  

Edwards 999-0582


Area Code (714)
Placentia 364-0582
Anaheim 410-0582
Santa Ana 439-0582
Huntington Beach 475-0582
Westminster 908-0582


Area Code (760)
Newberry 280-0582    

Wrightwood  281-0582   

Barstow 282-0582   

California City 284-0582    

El Centro 332-0582    

Yucca Valley 418-0582    

Desert Center 437-0582    

Encinitas 454-0582    

Imperial 457-0582    

Death Valley 462-0582   

Borrego 465-0582    

Boron 491-0582   

Ridgecrest 495-0582    

Victorville 513-0582    

Fort Irwin 588-0582    

Palm Desert 797-0582    

Joshua Tree 821-0582    

Ramona 825-0582    

Oceanside 826-0582    

Palm Springs 841-0582    

Julian 860-0582    

Bishop 874-0582    

Lone Pine 875-0582    

Escondido 888-0582    

Mammoth Lakes 923-0582   


Area Code (805)
Paso Robles 221-0582    

Saticoy 243-0582    

Moorpark 292-0582    

Santa Maria 357-0582    

Thousand Oaks 435-0582    

Oxnard 436-0582    

San Luis Obispo 476-0582    

Ojai 669-0582    

Santa Ynez 697-0582    

Carrisa Plains 725-0582    

Lompoc 741-0582    

Ventura Central 830-0582    

Ventura East 856-0582    

Santa Barbara 880-0582    

Pismo Beach 888-0582    

Cambria 926-0582    

Nipomo 930-0582    

Arroyo Grande 980-0582    


Area Code (818)

North Hollywood 301-0582
Canoga Park 337-0582

La Crescenta 369-0582
Van Nuys 474-0582
Burbank 751-0582

La Canada 864-0582


Area Code (858)

San Diego 630-0582 

San Diego 769-0582 

La Jolla 777-0582 

Rancho Bernardo 815-0582 


Area Code (909)
Idyllwild 257-0582

Corona 281-0582  

Riverside 344-0582  

Redlands 363-0582  

San Bernardino 385-0582  

Ontario 457-0582  

Colton 498-0582

Temecula 501-0582  

Perris 550-0582  

Hemet San Jacinto 651-0582

Big Bear Lake 752-0582

Banning 755-0582  


Area Code (949)
Saddle Back 203-0582
Newport Beach 209-0582
Irvine (33.6k) 266-0582
Capistrano 606-0582

Trabuco 666-0582

Rancho Viejo 625-0582

Please be sure to check with your local Telephone Operator to be sure that you are dialing a local number.

InterWorld Communications will not be held accountable for any long distance fees.

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